Compliance & Legal

Privacy Policy

At Smartifly, we prioritize the integrity of your data. This policy outlines our rigorous standards for data sovereignty, encryption, and user privacy in the OTT ecosystem.

1. Information Collection

Smartifly collects telemetric and personal data necessary to provide a broadcast-grade streaming experience. This includes:

  • Authentication credentials (Email, encrypted passwords).
  • Billing identifiers and transaction history via PCI-compliant gateways.
  • Network telemetry (IP address, device type) to optimize CDN routing.

2. Data Utilization

We utilize non-personally identifiable information to perform real-time bitrate adjustments and load-balancing across our global edge nodes. Smartifly does not participate in data brokering or sell user viewing habits to third-party advertisers.

3. Infrastructure Security

Data in transit is protected via TLS 1.3 encryption. At-rest data is siloed using AES-256 standard protocols within Tier-4 data centers. We implement automated intrusion detection systems (IDS) to monitor for unauthorized access 24/7.

4. Contact Us

For GDPR/CCPA inquiries or data deletion requests, please contact our Data Protection Officer.

Last Version Update: January 06, 2026